Introduction
Welcome to Woodbridge Aquarium & Wildlife! These Terms and Conditions govern your use of our services and facilities, including visiting the aquarium/zoo, purchasing tickets, participating in activities, and any other interactions with our organization. By entering our premises, purchasing tickets, or engaging with any services, you agree to these terms.
Admission and Ticketing
Tickets must be purchased in advance or upon arrival and are non-refundable.
Visitors must present valid tickets upon entry.
All ticket prices are subject to change without prior notice.
Children of all ages must be accompanied by an adult at all times.
We reserve the right to refuse entry or remove any visitor for behavior deemed inappropriate, disruptive, or dangerous to other visitors or animals.
Health and Safety
All visitors are expected to follow the instructions of aquarium/zoo staff for their own safety and the well-being of the animals.
Feeding and touching of animals are allowed in designated areas or as guided by staff
We recommend visitors with allergies, medical conditions, or special needs inform staff to ensure the best possible experience.
Visitors must adhere to all posted signs, warnings, and safety guidelines while on the premises.
Animal Welfare
We are committed to the ethical treatment and conservation of animals. Visitors must treat all animals with respect and not engage in any behavior that may cause harm or distress.
Visitors should refrain from making loud noises, throwing objects, or attempting to interact with the animals in any way unless explicitly allowed by the aquarium/zoo staff.
Please do not feed the animals, unless otherwise instructed by staff.
Photography and Video Recording
Photography and video recording are permitted for personal use only. Commercial photography or filming requires prior approval.
Visitors may not use flash photography, as it can distress the animals.
By entering the premises, visitors agree to allow Woodbridge Aquarium & Wildlife to use any photos or videos taken of visitors for promotional, marketing, or educational purposes.
Prohibited Items
The following items are not allowed inside the aquarium/zoo:
- Pets (with the exception of service animals)
- Food and beverages (unless explicitly stated)
- Large bags, backpacks, or other items that may obstruct walkways or pose a safety hazard
- Dangerous items, including weapons, fireworks, or chemicals
Accessibility
Woodbridge Aquarium & Wildlife is committed to providing an accessible experience for all visitors. If you require special accommodations, please contact us in advance or speak with our staff upon arrival.
Liability
Visitors enter the premises at their own risk. Woodbridge Aquarium & Wildlife is not responsible for personal injury, loss, or damage to property while on the premises.
By entering the premises, visitors agree to indemnify and hold Woodbridge Aquarium & Wildlife, its employees, and affiliates harmless from any claims, damages, or liabilities arising from their visit.
Events and Programs
Special events, tours, and educational programs may be subject to additional terms and conditions, which will be provided at the time of booking or registration.
We reserve the right to cancel or modify events due to unforeseen circumstances, and we will make reasonable efforts to notify affected visitors in advance.
Privacy Policy
We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for more details on how we collect, use, and safeguard your information.
Penny Policy
Pennies are no longer available from Banks for us to share! Our penny supply has gone belly-up, so we’re asking for exact change on all cash purchases.
SMS Terms & Conditions
SMS Program Description
Woodbridge Aquarium & Wildlife Center offers an SMS messaging program to provide ticket confirmations, event updates, booking reminders, special promotions, and important visitor information.
Messages are sent by Woodbridge Aquarium & Wildlife Center using a registered 10-digit long code.
SMS Communications
By providing your mobile phone number and opting in to receive SMS messages from Woodbridge Aquarium & Wildlife Center, you may receive updates related to ticket purchases, upcoming events, reminders, and promotional offers. Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (848) 337-5951.
Consent to receive SMS messages is not a condition of purchase.
Age Requirement
By opting in to receive SMS messages from Woodbridge Aquarium & Wildlife Center, you confirm that you are at least 18 years of age or have parental or guardian consent.
How You Opt In
You opt in to receive SMS messages by submitting a form on:
https://www.woodbridgeaquarium.com/
and checking a required, unchecked consent checkbox authorizing SMS communication.
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency may vary based on your interactions, bookings, and participation in promotions or events.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you choose to re-subscribe by replying START.
Help
For help, reply HELP to any message or contact us at:
Phone: (848) 337-5951
Modifications to Terms and Conditions
Woodbridge Aquarium & Wildlife reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and the updated terms will apply to all visitors from the date of posting.
Contact Information
If you have any questions or concerns about our Terms and Conditions, please contact us at:
+1 (848) 337-5951
https://woodbridgeaquarium.com